TERMS OF SALE, RESEARCH DISCLAIMER, LIABILITY WAIVER & CUSTOMER AGREEMENT
Effective Date: [Insert Date]
By accessing this website, placing an order, or purchasing any product from E11EVEN LABS (“Company”),
you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree to these Terms, do not access this website or purchase any products.
RESEARCH USE ONLY
ALL PRODUCTS SOLD BY E11EVEN LABS ARE INTENDED SOLELY FOR LEGITIMATE LABORATORY RESEARCH
PURPOSES.
Products are NOT intended for:
• Human consumption
• Veterinary use
• Injection into humans or animals
• Clinical use
• Medical use
• Therapeutic use
• Cosmetic use
• Diagnostic use
• Food applications
• Drug development for human administration
• Any unlawful purpose
Products sold by E11EVEN LABS are designated as “Research Use Only” (RUO) materials.
The purchaser acknowledges that products may not have been tested for safety, efficacy, toxicity, pharmacological activity, or suitability for any purpose other than lawful laboratory research.
CUSTOMER QUALIFICATIONS
By purchasing from E11EVEN LABS, the purchaser certifies and warrants that:
• They are at least 21 years of age.
• They possess the knowledge and expertise required to handle research materials.
• They understand the hazards associated with laboratory chemicals and biological compounds.
• They will use products exclusively for lawful research purposes.
• They will not use products in violation of any federal, state, or local law.
• They will not administer products to humans or animals.
• They will not resell products in any manner inconsistent with applicable laws.
E11EVEN LABS reserves the right to refuse service or cancel any order at its sole discretion.
NO MEDICAL CLAIMS
No statement made by E11EVEN LABS has been evaluated by the United States Food and Drug
Administration (FDA).
Products sold by E11EVEN LABS:
• Are not approved by the FDA for human consumption.
• Are not intended to diagnose, treat, cure, mitigate, or prevent any disease.
• Are not marketed as drugs, dietary supplements, foods, cosmetics, or medical devices.
Any information presented on this website is for educational and informational purposes only.
ASSUMPTION OF RISK
The purchaser acknowledges that research compounds may involve unknown risks.
The purchaser voluntarily assumes all risks associated with:
• Purchase
• Storage
• Handling
• Transportation
• Possession
• Disposal
• Research use
The purchaser accepts full responsibility for evaluating all risks associated with the products purchased.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
E11EVEN LABS SHALL NOT BE LIABLE FOR:
• Personal injury
• Death
• Property damage
• Economic losses
• Business interruption
• Consequential damages
• Incidental damages
• Indirect damages
• Special damages
• Punitive damages
Arising from or related to:
• Purchase of products
• Use of products
• Misuse of products
• Storage of products
• Transportation of products
• Failure of products to meet purchaser expectations
IN ALL CIRCUMSTANCES, THE MAXIMUM LIABILITY OF E11EVEN LABS SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC PRODUCT PURCHASED.
INDEMNIFICATION
The purchaser agrees to defend, indemnify, and hold harmless E11EVEN LABS, its owners, officers, employees, affiliates, contractors, successors, and agents from and against any claims, damages, liabilities, judgments, penalties, costs, and attorney fees arising out of:
• Product misuse
• Violation of applicable laws
• Unauthorized resale
• Human administration
• Veterinary administration
• Negligence of purchaser
• Breach of these Terms
SHIPPING POLICY
Orders are typically processed within 1–3 business days.
Shipping times are estimates only and are not guaranteed.
E11EVEN LABS is not responsible for:
• Carrier delays
• Weather events
• Customs issues
• Lost packages caused by incorrect addresses
• Theft after delivery confirmation
• Delivery delays beyond our control
Risk of loss transfers to the customer upon carrier acceptance.
Tracking information constitutes proof of shipment.
RETURNS & REFUNDS
ALL SALES ARE FINAL.
Due to the nature of research products, returns are not accepted.
No refunds will be issued for:
• Buyer remorse
• Ordering mistakes
• Failure to read product descriptions
• Delayed delivery by carriers
• Refusal of shipment
• Improper storage by customer
DAMAGED OR INCORRECT ORDERS
Claims must be submitted within 48 hours of delivery.
Claims must include:
• Order number
• Photos of shipping box
• Photos of product received
• Description of issue
Failure to provide documentation may result in claim denial.
Replacement, store credit, or refund shall be determined solely at the discretion of E11EVEN LABS.
CHARGEBACK POLICY
Customers agree to contact E11EVEN LABS before initiating a chargeback.
E11EVEN LABS reserves the right to challenge all chargebacks with supporting evidence including:
• Order records
• Shipping records
• Delivery confirmation
• Tracking history
• Customer communications
• IP address verification
• Payment verification records
Fraudulent chargebacks may result in:
• Permanent account termination
• Refusal of future sales
• Submission of evidence to payment processors
• Collection efforts where permitted by law
GOVERNING LAW
These Terms shall be governed by and construed under the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from the purchase of products shall be resolved exclusively in the state or federal courts located in Florida.
The purchaser consents to the exclusive jurisdiction of such courts.
CONTACT INFORMATION
E11EVEN LABS
Email: contact@e11evenlabs.com
Website: www.e11evenlabs.com
By placing an order, the customer acknowledges that they have read, understood, and agreed to all Terms
and Conditions contained herein.
